Privacy Policy

Introduction

norentavix respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard data in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

We understand that flexible budgeting education requires trust. You share financial goals and learning preferences with us, and we take that responsibility seriously.

Information We Collect

We collect different types of information depending on how you interact with our services.

Personal Information You Provide

• Name, email address, and phone number when you contact us or register for courses
• Billing address and payment details for course enrollment
• Learning preferences and educational background to tailor content
• Communication records when you reach out to our support team

Automatically Collected Information

• Device information including IP address, browser type, and operating system
• Usage data such as pages viewed, time spent on site, and navigation patterns
• Location data (general city or region, not precise location)
• Cookie data for site functionality and preference storage

How We Use Your Information

Your data helps us deliver better educational experiences and maintain our services.

• Providing access to courses and educational materials you've registered for
• Communicating about course updates, schedule changes, and new offerings
• Processing payments and maintaining financial records
• Improving course content based on learning patterns and feedback
• Sending educational resources and budgeting tips (with your consent)
• Responding to inquiries and providing customer support
• Complying with legal obligations and preventing fraud

We don't sell your personal information to third parties. Period. And we don't use your data for purposes unrelated to our educational services without your explicit consent.

Data Storage and Security

We store your information on secure servers located in Australia. Our technical measures include encryption, access controls, and regular security audits.

Security Measures

• Industry-standard SSL/TLS encryption for data transmission
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and vulnerability testing
• Secure backup systems with encrypted storage
• Staff training on privacy practices and data handling

While we implement strong security practices, no system is completely immune to risks. We encourage you to use strong passwords and protect your login credentials.

Sharing Your Information

We only share your data in specific circumstances and with trusted partners.

Third-Party Service Providers

We work with service providers who help us operate our platform. These include:

• Payment processors for handling course fees
• Email service providers for course communications
• Cloud hosting providers for data storage
• Analytics tools to understand site usage (anonymized data)

All third-party providers are contractually required to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose information when required by Australian law, court orders, or to protect our rights and the safety of our users.

Your Rights Under Australian Privacy Law

You have several rights regarding your personal information.

• Access: You can request a copy of the personal information we hold about you
• Correction: You can ask us to correct inaccurate or incomplete information
• Deletion: You can request deletion of your data, subject to legal retention requirements
• Opt-out: You can unsubscribe from marketing communications at any time
• Complaint: You can lodge a complaint with us or the Office of the Australian Information Commissioner

Cookies and Tracking

We use cookies to improve your experience on our site. Cookies are small text files stored on your device that help us remember your preferences and understand site usage.

Types of Cookies We Use

• Essential cookies: Required for basic site functionality and security
• Preference cookies: Remember your settings and choices
• Analytics cookies: Help us understand how visitors use our site

You can control cookies through your browser settings. Disabling certain cookies may limit site functionality.

Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy.

Course enrollment data is retained for seven years to comply with Australian financial record-keeping requirements. Marketing communication records are kept until you unsubscribe or request deletion. Website usage data is typically anonymized after 24 months.

When data is no longer needed, we securely delete or anonymize it.

International Data Transfers

Your information is primarily stored and processed in Australia. In some cases, our service providers may process data outside Australia. When this occurs, we ensure appropriate safeguards are in place through contractual agreements that meet Australian privacy standards.

Children's Privacy

Our services are designed for adults aged 18 and over. We don't knowingly collect information from children. If you believe we've inadvertently collected data from a minor, please contact us immediately so we can delete it.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or a prominent notice on our website.

The "Last Updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review it occasionally to stay informed about how we protect your information.